Travel Insurance - Frequently Asked Questions

For a question on any of our products you can search our FAQ section below. If you're unable to find an answer to your question here, speak to one of our dedicated insurance advisors on 80001 (RSA) 772 or email us directly on rsainfo@bh.rsagroup.com

  1. A single-trip policy covers you only for a specified holiday / trip, whereas an annual policy will cover you for multiple trips made during the year without having to notify us. The cover and the limits offered for our annual and single trip policies are identical.

    Receive your travel insurance quote by visiting our office, or alternatively, call 80001 (RSA) 772 and speak to one of our dedicated insurance advisors.

  2. An annual cover policy is more suited for someone who is likely to travel more frequently as it is more cost efficient.

  3. Travel insurance for individuals with pre-existing conditions are provided with insurance cover excluding minusthe existing conditions.

  4. A pre-existing condition is defined as any medical condition which existed prior to a journey affecting you and/or any close relative and/or travelling companion, including but not limited to:

    • A condition for which the person is on a waiting list for hospital in-patient treatment
    • A condition referred to a medical specialist
    • A condition or the cause of in-patient treatment within 12 months prior to the journey
    • A condition for which a terminal prognosis has been provided by a medical practitioner

    Contact us on 80001 (RSA) 772 today and speak to one of our dedicated insurance advisors for more information.

  5. Individuals less than 16 years of age are classified as children while anyone over this age is classified as an adult. The maximum age of individuals that RSA issues travel policies to is 75.

  6. Children are not covered free of charge but added in to the travel policy at a reduced rate.

  7. Under the terms of our policy, we can offer travel insurance for any travel up until 10 weeks prior to the estimated due date of delivery. After this, there is exclusion for any claim arising from the pregnancy concerning the medical, cancellation, or curtailment sections of the policy.

    Contact us on 80001 (RSA) 772 today and speak to one of our dedicated insurance advisors for more information.

  8. Both single-trip and annual policies cover individuals for a maximum of 62 days (not sure will check with Fatima and come back)

  9. Skiing cover is provided as an optional cover on a range of skiing benefits for customers who want to take part in normal winter sports activities. Contact us on 80001 (RSA) 772 today and speak to one of our dedicated insurance advisors for more information.

  10. War and terrorism are standard exclusions under the terms and conditions of this and most other travel insurance policies.

  11. Unfortunately, cancellation on the grounds of war or terrorism isn't covered by your policy

  12. RSA provides you with a dedicated 24X7 Assistance Centre that you can contact from anywhere in the world. Simply call +331 55633301 and they can provide you with the help that you need including repatriation back to Bahrain, if deemed medically necessary.


Got Questions?

Find the answers in our Frequently Asked Questions page

Car Insurance FAQs Home Insurance FAQs Travel Insurance FAQs Personal Accident FAQs